Refund policy

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. that includes hang tags and labels. Buyer must pay for shipping cost.

To complete your return or exchange, we require a receipt or proof of purchase.

Customers are responsible for all shipping cost back to us which include:

- Refunds

- Size swaps

- Item swaps

Unless if item is defective or damaged. If an accredited exchange, we will cover the shipping back to you!

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at Info@premeusa.com.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@premeusa.com and send your item to:

 PREME Returns

485 Barell Avenue

Carlstadt, NJ, 07072

Please make sure you get a tracking number for your shipment and send it to us once you have it so we can have it on file!

All size or style exchanges are subject to inventory and are not guaranteed. We do not hold inventory for any sort of return. Please send your return back as soon as possible when it comes to a swap of any sort.